Return Policy

We’re Happy, You Are Here
First of all, we want you to be our customer and if you are our customer, we loved to help you. We believe in after sale services. We provide 14 days return and exchange policy for you. You can return or exchange all items with in 14 days of product receipt.
Exchange Policy:

  1. What if I need to replace the product Size?
    • If the size you ordered doesn’t fit you.
    • Simply pack the product in its original package with accompanying tags.
    • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post (GPO Recommended) on his own expense to our address.
    • Once we receive the product, we will send the new size (depending on the availability).
    please note that this process may take 3-5 working days after receiving your returned products.
  2. What if I wish to exchange the product with other product(s)?
    • If you don’t like the product you ordered and wish to exchange it for other product or products.
    • Simply pack the product in its original package with accompanying tags.
    • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post (GPO Recommended) on his own expense to our address.
    • Once we receive the product, we will send the new products (depending on the availability).
    please note that this process may take 3-5 working days after receiving your returned products.
    Return Policy:
  3. What if I wish to return my product?
    • If you find your product unsatisfactory and wish to get refund.
    • Simply send/courier us the product to our address on your own expense.
    • Delivery Charges will not be refunded.
    • Once we receive the product and confirmed that the product is unused and all the tags are attached we will refund your all amount without any deduction.
    • Refund requests will be processed within 7 working days after receiving the return products.
  4. How will I get My refund?
    • Cash Back?
    If you don’t want the refund via coupon code and wish to get the money back, then we can transfer you the amount Easy Paisa, Jazz cash or Bank Transfer.

SD Online Store has full rights to update Return and Refund policy without any prior notice